Wednesday, 4 September 2013

Post: Branch Administrator(BA3)- De Aar
Organization:Absa Group Limited -
Location Free State
Branch Administrator(BA3)- De Aar - 00126800
Primary Location : ZA-Free State

Job Type : Permanent/Regular
Posting Range : 2 Sep 2013 - 11 Sep 2013


Description

PURPOSE OF THE JOB

To act as the primary coordinator in the branch for all administrative activities and therefore support the Branch Manager in daily operational activities in the branch.

RESPONSIBILITIES
• Print and review systems reports and or listings
• Reconcile internal general ledger
• Check for cash entering or leaving the branch and stock reconciliations for account items
• Hold keys for safe custody boxes and maintain duplicate keys for the branch
• Receive and sign for incoming mail and receive all returned mail
• Communicate with the management assurance team during their preparation for branch visits
• Analyse the risk on a quarterly basis and compliance training requirements
• Maintain the asset register of physical assets and conduct quarterly checks
• Maintain the branch signatory and mandate lists
• Log risk events and near misses on the risk reporting system
• Conduct operational risk reviews
• Participate in the investigation of fraud or negligence in the branches
• Order and control of branch stationary and merchandising
• Maintain and test the BCM (Business Continuity) of the branch
• Ensure that occupational health and safety regulations are in place according to policies and procedures
• Maintain robbery contingency plan for the branch
• Authorise teller transactions above the limits of the tellers
• Resolve customer queries escalated
• Conduct second tier checking
• Arrange mortgage loan payouts
• Process transactions for refunds of bank and service charges, interest claims and trading losses
• Interview clients who have to complete acknowledgement of debt forms
• Log complaints received from customers and direct to the correct area for investigation
• Liaise with third party providers and receive invoices for third party service provider payments for the branch.
• Obtain expense actual from finance
• Compile a monthly report on teller, customer service and sales productivity
• Book travel and accommodation arrangements for branch staff travelling
• Arrange for the issuance of staff uniforms and process the transactions on the uniforms general ledger account
• Liaise with the HR Contact Centre to place adverts for vacant positions
• Assist the Branch Manager to print system-generated recruitment, increase, promotion
• Provide advice to employees in the branch on HR processes and policies at high level
• Assist the Branch Manager to compile annual training plans and monitor the execution of the plans
• Administer resignations
COMPETENCIES
• Writing and reporting
• Analysing
• Planning and organising
• Delivering results and meeting customer expectations
• Following instructions and procedures
Essential/Basic Qualifications

MINIMUM REQUIREMENTS
• Grade 12 or equivalent NQF level 4 qualification with 60 percent in Mathematics and Accounting and English
• Three (3) years experience working in a branch in the multiple branch disciplines of enquiries, telling, custodianship, hosting
• Proficient in MS
 Office (Word, Excel, PowerPoint and Outlook) and the Internet
• No criminal record
Preferred Qualifications

 PREFERRED REQUIREMENTS
• National Diploma or equivalent NQF level 5 qualification in Banking or Commerce or Administration or higher qualification
• B Degree or equivalent NQF level 6 qualification in Banking or Commerce or Administration or higher qualification
• Internal audit experience within a Retail Banking environment
Preference will be given to South African Citizens and Permanent residents of South Africa in possession of proof of permanent resident status
GENERAL
• The appointment will be made in line with the Divisional Employment Equity strategy
Absa Group Limited - 1 day ago - save job - block
How to Apply
http://www.indeed.co.za/viewjob?t=Branch+Administrator&c=Absa+Group&l=Free+State&jk=9cb4ac5c9ab10194&atk=183l14l7p145h0ve&chnl=JobrollSearch&utm_source=publisher&utm_medium=organic_listings&utm_campaign=affiliate