Post:ISP Helpdesk Agent
Organization:RSAWEB –
Location: Cape Town
Position: ISP Helpdesk Agent – Cape Town based
Reporting to: Helpdesk Manager
Overview of the Company: RSAWEB is an established and rapidly expanding Internet Services Provider, specializing in Internet Access & Hosting Solutions. Since inception in 2001, we have built numerous successful relationships with Corporate, SME and home-user customers alike, in local and international markets. We have offices in Johannesburg and Cape Town providing solutions to many of South Africa’s leading companies.
Overview of the role: We require Helpdesk Interns with good Customer service understanding and a desire to learn about technology to work in a dynamic environment. The perfect candidate will be customer centric and technologically curious. This position guarantees to be exciting, interesting and a challenging journey.
Job Requirements:
• Must have excellent Telephonic skills
• Microsoft Outlook support skills
• Understanding of the Internet and how it functions
• Connectivity Support Knowledge (ADSL. Etc).
• Willing to work shifts
• Must have reliable transport
Advantageous:
• Previous/ current IT experience Advantageous
The above KPAs are not limited
*Only South Africans Based in Cape Town will be considered for this role
*Should you not receive any response within 2 weeks, please consider your application unsuccessful.
Please provide answers to the following 2 Questions when submitting your CV:
Question 1: What was the last book you read?
Question 2: What makes you the perfect candidate to become a Junior ISP Agent?
How to Apply
Please submit your CV to careers@rsaweb.co.za
http://itjobs.mybroadband.co.za/jobs/isp-helpdesk-agent/
Organization:RSAWEB –
Location: Cape Town
Position: ISP Helpdesk Agent – Cape Town based
Reporting to: Helpdesk Manager
Overview of the Company: RSAWEB is an established and rapidly expanding Internet Services Provider, specializing in Internet Access & Hosting Solutions. Since inception in 2001, we have built numerous successful relationships with Corporate, SME and home-user customers alike, in local and international markets. We have offices in Johannesburg and Cape Town providing solutions to many of South Africa’s leading companies.
Overview of the role: We require Helpdesk Interns with good Customer service understanding and a desire to learn about technology to work in a dynamic environment. The perfect candidate will be customer centric and technologically curious. This position guarantees to be exciting, interesting and a challenging journey.
Job Requirements:
• Must have excellent Telephonic skills
• Microsoft Outlook support skills
• Understanding of the Internet and how it functions
• Connectivity Support Knowledge (ADSL. Etc).
• Willing to work shifts
• Must have reliable transport
Advantageous:
• Previous/ current IT experience Advantageous
The above KPAs are not limited
*Only South Africans Based in Cape Town will be considered for this role
*Should you not receive any response within 2 weeks, please consider your application unsuccessful.
Please provide answers to the following 2 Questions when submitting your CV:
Question 1: What was the last book you read?
Question 2: What makes you the perfect candidate to become a Junior ISP Agent?
How to Apply
Please submit your CV to careers@rsaweb.co.za
http://itjobs.mybroadband.co.za/jobs/isp-helpdesk-agent/
